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First time I had a problem with an even exchange. Even with tags and receipt I wasn't able to do an even exchange I had to ask my mom to exchange it for me because I felt like there was no respect from the employees. Even after I showed my bank statement they didn't want to refund me the money they stole from me.
Bee is not a kind person and not good with communication. She never even took my direct deposit information so I have no idea how I'll even be paid. I was walking around your store today and I heard a blonde employee and a male employee openly discussing and insulting customers when they thought no one could hear them. They said things like only skinny girls with nice smiles were beautiful among other, awful, unrepeatable things about how ugly their customers were. They were laughing and both were very rude for the duration. The only employee acting in a respectable manor was the small girl who seemed to be the only one doing her damn job.
Charlotte Russe Home Bedding
Now today i'm asking the company to compensate me of the money I lost to the old company and they will not. I am frustrated since it is under the same name but different company that they will not allow this. I'll show all my proof that this gift card is valid. The customer service is here is unreliable, rude, and lazy.
Every time I ask for a dressing room the employee gives me bad looks for no reason, like she is blaming me for making her do her job. They are very unprofessional, constantly talking and sitting around while clients are looking for help. The last time I was there the manager was running back and forth trying on outfits to go out that night and all of the employees were gathered around talking about their plans .
horrible customer service false return policy
By the by, GET MORE PROPER SIZES. NO NORMAL PERSON HAS A 32 A BRA SIZE AND AN ANOREXIC BODY TO MATCH AND FITS INTO A SIZE 8!!! I'm going back to making my own clothes... I want my money back, I don't understand why I have to wait for much longer. It's clear that my items will never arrive. I ordered my items at the beginning of November. Manager Anthony at the Glendale Tanger Outlet in Arizona and the Arrowhead mall is extremely unprofessional unpleasant and a habitual liar.
The cost of transportation to get to and from the post office TWICE is more than the cost of the dress so its useless at this point. The people who work here are clearly incompetent and cant distinguish the words "navy" and "white". Charlotte Russe is a Retail company and has headquarters in Sf, California, United States. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Pathetic excuse of a company
I do like some of their clothes and jewelry but everything falls apart after only wearing it once. I think I'm officially done with this store. Everytime I go in, I notice less and less customers in the store, I wonder why!?! They need to change their ways before they really sink.
When i called.customer service they told me the $$$ amount that was on the card. So i returned to the store and the her to key the card in instead of swiping it, it worked. But as a manager you should.have.known what to do.
He/She is very disrespectful and treated my daughter like she was nonexistent. Because of this I decided to call and speak to him personally. Needs to review the security of your connection before proceeding. Initially the store in baybrook mall was closed but for whatever reason re-opened.
Hi I would like to know why charlotte russe store 61 cutting off people hours .when they hiring more people . They give you all the dirty work to do!!! The managment is horrible and all they do is talk and give you attitude!! They dont respect you and only insult you.
Neither executives in corporate office or customer service ever call back.. I was in your store in Fayetteville, NC on yesterday and watched your shift manager or what ever she was name Leathea treat several customer very poorly. The first thing she did was send out the store worker that basically accused these three young african american young ladies of stealing one shoe! When the young ladies got up set she thought it was very funny!
She and Rachel both made hate comments about Hispanics and white people right there in the store where we can hear them. I have to say I work at the location in Vernon hills il an reading these comments is very hard an unsettling. We're a great company an for me, my manager is on top of everything. The store is always stoppable an we have had great complements on the store an us as employees. Contact the regional managers an file your complaints, an I'm sorry you all had to go through that all but I know we only want to help an serve our customers. I've seen others and myself feel uncomfortable and targeted when I'm minding my own business just to shop and get out.
Someone should take a trip and visit your store in Boynton Beach, FL in the Boynton Beach Mall. I stopped in there today and could not stay more than 5 minutes due to the dirty musty smell. The carpets are so stained and visibly soiled that I can not believe a manager has not stepped up and demanded a store face lift. Shopping at VRC store in Eugene, OR...disappointing. With the exception of 1 employee in the dressing room area who was helpful.
Charlotte Russe is Clothing in United States that focus on operator business. They cover business area such as operator, woman, their teen, shoe, jean, clothe, accessory, jewelry, all size, an affordable price. Before the old Charlotte Ruse had shut down I tried to use my gift card however they did not allow me too.
I ordered 2 pair of jeans well about a month ago. When they arrived they did not fit like I thought they would so I returned them. It has now been over 2 weeks, and I have not received any notifications that the have received them. When I got a response the first time, they asked whats my tracking number...I gave them that, and a week later nothing.